Junior IT Executive | Tech Support Professional

MD SAHIB MOLLA

Dedicated IT Support professional with practical knowledge in computer troubleshooting, network infrastructure, and hospitality system maintenance. Currently pursuing a BSc in Computer Science and driving digital solutions through web development and system optimization.

BSc CS Ongoing HP LIFE AI Certified CNA Trainee
IT Executive MD Sahib Molla

Technical Profile

I am a technically proficient Junior IT Support Specialist with hands-on experience ensuring smooth operational workflows in fast-paced hospitality environments. I excel at diagnosing hardware and software anomalies, establishing stable LAN/WiFi connections, and managing endpoint devices like POS systems and printers.

Complementing my IT infrastructure support, I am a passionate Web Developer focused on building responsive, user-friendly applications using modern web technologies (HTML, CSS, JavaScript). My continuous learning in AI, Basic Networking, and Cyber Security positions me to adapt and scale with future technological demands.

Core Competencies

Hardware Troubleshooting & System Optimization
Windows OS & Linux Installation & Setup
LAN, Router Configuration & WiFi Troubleshooting
Printer Configuration & POS System Support
Basic CCTV Monitoring & Maintenance
Web Development (HTML, CSS, JavaScript)
Web Hosting, Domain Config & SEO Optimization
Artificial Intelligence Integration Awareness

Professional Experience

Dec 2025 – Present

IT Support Specialist - Hospitality Systems

The Jaber Dhaka Hotel

  • Diagnosed and successfully resolved computer system issues utilized by various operational departments.
  • Installed and precisely configured Windows operating systems and critical software applications.
  • Executed the setup and ongoing maintenance of corporate printers and POS-related devices.
  • Assisted with LAN connectivity establishment and rapid WiFi network troubleshooting.
  • Provided reliable technical support for the monitoring and maintenance of CCTV systems to minimize operational disruptions.
Feb 2025 – Present

Web Developer | Personal Tech Projects

SahiTech

  • Developed and deployed modern, responsive websites leveraging HTML, CSS, and JavaScript.
  • Engineered complete portfolio systems and project-based web applications.
  • Successfully managed end-to-end web hosting, domain DNS configuration, and live website deployment.
  • Focused heavily on user-centric design principles and rigorous website performance optimization.
Feb 2026 – Present

Bachelor of Science in Computer Science

Bangladesh Open University

Licenses & Certifications

  • Ai Certification – HP LIFE (Presented: 12/17/2024)
  • Certified Network Administrator (CNA) Trainee – Microsoft Learning (Started: Feb 2026)
  • Higher Secondary Certificate (Science) – 2020-2022

Get In Touch

Contact Information

Currently open to Junior IT Executive, Network Support, and System Administration roles. Please feel free to reach out.